At Krugers Gold, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or contact us.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Your name
• Email address
• Telephone number
• Billing and delivery address
• Payment information (processed securely through our payment providers)
• Information submitted through our contact or online evaluation forms

We may also automatically collect certain technical information such as your IP address, browser type, device information, and website usage statistics through cookies and analytics tools.

How We Use Your Information

Your information may be used to:

• Process and fulfil your orders.
• Arrange shipping and delivery.
• Respond to enquiries and customer support requests.
• Provide online evaluations or quotations.
• Improve our website, products, and services.
• Send important order updates and service-related communications.
• Comply with legal and regulatory obligations.

Payment Security

Krugers Gold does not store your credit or debit card details. Payments are processed securely through trusted third-party payment providers using industry-standard security measures.

Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared where necessary with trusted service providers, including payment processors, courier companies, website hosting providers, or where required by law.

Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyse website traffic. You may choose to disable cookies through your browser settings, although doing so may affect certain website functionality.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

Your Rights

Subject to applicable South African law, including the Protection of Personal Information Act (POPIA), you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information where legally permissible.
• Object to or restrict certain processing of your information.
• Withdraw consent where processing is based on your consent.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites and encourage you to review their privacy policies.

Changes to This Privacy Policy

Krugers Gold reserves the right to update this Privacy Policy from time to time. Any changes will be published on this page and become effective immediately upon posting.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Phone
+27 76 528 4442
+27 66 018 1429

Email
info@krugersgold.com