Safe, Reliable Delivery Across South Africa

At Krugers Gold, every item is carefully prepared for shipment to ensure it arrives safely and in excellent condition. Whether you've purchased a delicate collectible, a piece of furniture, or a timeless antique, we take great care in packaging and handling every order.

Nationwide Delivery

We proudly deliver to customers throughout South Africa. Delivery options are selected based on the size, weight, and nature of each item to ensure it reaches you securely and efficiently.

Processing Time

Orders are typically processed within 1–3 business days after payment has been confirmed. Once your order has been prepared for dispatch, you'll receive confirmation along with any available tracking information. Larger or fragile items may require additional preparation time to ensure they are packaged safely.

Delivery Times

• Major Cities: 2–5 business days
• Regional Areas: 3–7 business days
• Remote Locations: Delivery times may vary

While we strive to meet these estimates, occasional delays may occur due to courier schedules or unforeseen circumstances.

Furniture & Oversized Items

Certain furniture pieces and oversized items require specialised transport. If additional delivery arrangements are necessary, our team will contact you before dispatch to discuss the most suitable delivery option and any applicable costs.

Packaging & Protection

Every order is packaged with exceptional care using protective materials appropriate for the item being shipped. Our goal is to ensure every purchase arrives in the same condition it left our showroom.

Delivery Charges

Shipping costs are calculated based on the size, weight, destination, and any special handling requirements of your order. The final shipping cost will be displayed during checkout or confirmed before dispatch for larger items.

Tracking Your Order

Where available, tracking information will be provided once your order has been dispatched. If you have any questions regarding your shipment, our team is always happy to assist.

Damaged or Missing Items

If your order arrives damaged or you believe an item is missing, please contact us as soon as possible after delivery. Including photographs of the packaging and the affected item will help us resolve the matter quickly and efficiently.

Collection

Customers are welcome to collect purchases by prior arrangement. Please contact us to schedule a convenient collection time.

Need Assistance?

If you have any questions about shipping, delivery, or collection, we're here to help.

Phone
+27 76 528 4442
+27 66 018 1429

Email
info@krugersgold.com