customer service
Terms & Conditions
Welcome to Krugers Gold. By accessing our website or purchasing products from us, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.
Use of Our Website
By using this website, you confirm that you are at least 18 years of age or have the permission of a parent or legal guardian. You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others.
Products
Krugers Gold specialises in antiques, collectibles, vintage items, furniture, home décor, and other unique pieces. Due to the nature of these products, many items are one-of-a-kind and may display signs of age, wear, or restoration. We make every effort to accurately describe and photograph each item; however, slight variations in colour or appearance may occur due to lighting, photography, or screen settings.
All products are subject to availability. Once an item has been sold, it may no longer be available for purchase.
Pricing
All prices displayed on this website are in South African Rand (ZAR) and include VAT where applicable. Prices are subject to change without prior notice.
Although every effort is made to ensure pricing accuracy, Krugers Gold reserves the right to correct pricing errors and cancel orders where an obvious pricing mistake has occurred.
Orders & Payment
Orders are only confirmed once payment has been successfully received and verified. We reserve the right to refuse or cancel any order where fraud is suspected or where payment cannot be verified.
Shipping & Delivery
Delivery times provided on our website are estimates and may vary depending on courier services, location, and product requirements. Krugers Gold is not responsible for delays caused by third-party courier services or events beyond our reasonable control.
Returns & Refunds
Our Returns & Refunds Policy forms part of these Terms & Conditions. Please refer to our dedicated Returns & Refunds page for full details regarding eligible returns, refunds, and damaged goods.
Online Evaluations
Any online evaluation or estimate provided by Krugers Gold is intended as an initial opinion based solely on the information and photographs supplied. It does not constitute a formal valuation or guarantee of market value and should not be relied upon for insurance, legal, or financial purposes.
Intellectual Property
All content published on this website, including text, photographs, graphics, logos, and branding, is the property of Krugers Gold unless otherwise stated. No content may be copied, reproduced, distributed, or used without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Krugers Gold shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products through it.
Privacy
Your personal information is collected and processed in accordance with our Privacy Policy. By using this website, you consent to the collection and use of your information as described therein.
Third-Party Links
This website may contain links to third-party websites for your convenience. Krugers Gold is not responsible for the content, security, or privacy practices of these external websites.
Changes to These Terms
Krugers Gold reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes become effective immediately upon publication on this website.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa. Any disputes arising from the use of this website shall be subject to the jurisdiction of the South African courts.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
Phone
+27 76 528 4442
+27 66 018 1429
Email
info@krugersgold.com